Retail Store Manager
Summer Classics · Pelham, AL · 2 mo ago
Business DevelopmentFull-time
What We Offer
- Competitive health, dental, and vision plans
- Employer-paid short- and long-term disability
- 401(k) plan with company match after 12 months
- Employee Assistance Program and Chaplain Services
- Paid sick leave, vacation, holidays, and parental time
- Generous employee product purchase discount
What You Do
- Lead a talented team of design-minded professionals who create memorable client experiences and beautiful spaces.
- Oversee daily store operations, ensuring smooth execution from open to close, and uphold a polished, hospitality-driven environment.
- Elevate the client journey—anticipate needs, offer thoughtful solutions, and make every interaction memorable.
- Recruit, train, and mentor a high-performing team that reflects our company values and passion for design.
- Maintain showroom presentation and merchandising standards that capture the brand’s refined aesthetic.
- Use business insights and CRM tools to build long-term relationships and drive repeat business.
- Partner with regional leadership to shape local strategy, manage budgets, and identify growth opportunities.
How Success Is Measured
- Written Sales and Invoicing Returns
- Net Promoter Score (NPS)
- Average Dollar per Sale
- Conversion Rate