Retail Store Manager

Essential Duties & Responsibilities

• Manage the retail branch performance against KPI goals and work proactively to improve their results
• Walk-In Revenue - Meet or exceed monthly revenue targets
• Inventory Accuracy - Ensure complete accuracy of the retail store inventory through regular cycle counts and complete inventory counts
• Operational Excellence - Correctly receive, put-away, pick, pack, and ship product
• Retail Fundamentals - Follow Pearlman Group’s standard for cleanliness, organization, planograms, and inventory displays
• Quality Control - Ensure all orders complete, accurate, and shipped on time
• Ensure the retail branch location is properly staffed, trained, clean, organized, and presented in a manner analogous with our industry best in class reputation
• Recruit, hire, shape, and sustain an effective, motivated team that delivers desired business results by providing vision/direction, building trust, coaching, and developing team members in order to leverage individual abilities
• Collaborate with outside sales and use previous industry knowledge to improve retail sales experience and overall customer satisfaction through product and industry knowledge
• Develop a culture that places importance on conducting all operations in a safe manner and reports all safety incidents

Qualifications & Education Requirements

• Minimum of 5 years in the appropriate industry
• Experience with using of a computer for daily tasks
• Extensive verbal communication required for customer and associate relations
• Analytical skills to interpret reports and information and develop strategies
• Ability to develop relationships and work closely at all levels of an organization from seasonal hourly employees to senior leaders
• Must be able to pass pre-employment drug screening and background check

Benefits

• Competitive salary
• Full benefits (medical, dental, 401(k), PTO)