Retail Store Manager

About the role

As Store Manager, you own the full picture — the experience your guests have, the culture your team lives, and the results your store delivers. Your job is to make sure every visit is an experience, not just a transaction. You'll report to the Director of Operations.

Responsibilities

• Sales growth — set goals, track performance, and coach your team to hit them
• Hire, train, and develop your team: Associates, Shift Leads, and your Assistant Manager
• Maintain the training systems and make sure every team member is set up to succeed
• Store operations: scheduling, purchase orders, transfers, special orders, and inventory
• Visual merchandising — keep the floor clean, stocked, and shoppable at all times
• Implement company policies, goals, and the Legacy brand experience consistently
• Handle employee and guest relations with a steady hand
• Provide regular updates to the Director of Operations on results, needs, and hiring
• Maintain a positive, high-performing store culture every day

Requirements

• Proven retail management experience — you've led a team and owned results
• A leader who develops people, not just manages them
• A strong communicator with guests, staff, and leadership
• Operationally sharp — inventory, scheduling, hiring, and compliance
• Flexible availability including evenings, weekends, and stepping in when needed
• A genuine love for the Legacy Toys brand

Qualifications

• High energy — the holiday rush fires you up

Skills

• People skills
• Customer service
• Leadership
• Inventory management
• Training and development
• Store operations

Benefits

• Game On Us (a free game of your choice each quarter for eligible team members)
• A 30% employee discount (some brand exclusions)
• Earned Sick & Safe Time as required by law
• Paid vacation (Store Managers accrue about 2 weeks/year for full-time)
• Flexible and predictable scheduling
• In-store game lending
• Twice-yearly team swag and events
• A clear path to grow

Pay

Details TBD

Schedule

Details TBD