Retail Store Manager

Johnnie-O is a branded lifestyle apparel company, founded in 2005 in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry. Johnnie-O is a unique lifestyle apparel brand providing classic, casual pieces for men, women, and boys. The brand fills a niche in the apparel marketplace between the traditional East Coast "preppy" brands and West Coast "surf" brands. The Johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active, and family-oriented.

About the role

Johnnie-O is looking for a Store Manager to lead the Naples, FL retail location, delivering an exceptional customer experience while driving sales, building a strong team, and ensuring smooth day-to-day operations. This role is responsible for achieving results in key focus areas such as team leadership, sales/community growth, customer experience, and store operations.

Responsibilities

• Build a performance-driven, customer-first culture rooted in Johnnie-O values.
• Recruit, hire, and develop top talent, providing ongoing coaching and recognition.
• Set clear expectations, track progress, and celebrate team achievements.
• Achieve and exceed sales goals through strategic planning and execution.
• Use clienteling tools to build long-term customer relationships and drive repeat business.
• Partner with marketing and community teams to plan events that engage the local market.
• Lead by example on the sales floor, modeling personalized, authentic service.
• Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations.
• Maintain a clean, organized, and inviting store environment.
• Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
• Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ.

Requirements

• 3-5 years of retail management experience, ideally in a premium or lifestyle brand.
• Proven track record of achieving sales targets while developing strong teams.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze performance, make data-driven decisions, and act quickly on opportunities.
• Comfort with POS systems, reporting tools, and MS Office applications.
• Flexibility to work evenings, weekends, and holidays.
• Ability to lift up to 40 lbs., climb ladders, and be on your feet for extended periods.

Benefits

• Full-time/Hourly position plus commission opportunities
• Paid time off and paid holidays
• Health, Dental, Vision, FSA, Life, and Short-Term Disability Insurance benefits
• Employee discounts
• Retirement savings plan
• Bonus opportunities
• Casual dress policy
• Potential career growth
• Family-oriented working environment