Retail Store Manager

GALLS, LLC is the largest and fastest-growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations. With over 50 years in the industry, we serve America’s public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service.

About the role

As a GALLS Store Manager, you will lead a team of 6–12 employees at one of our 60+ stores, driving revenue growth, market growth, and market share. You will oversee both Front of House (Sales) and Back of House (Tailoring/Warehouse) operations, manage the store’s P&L, and collaborate with Sales, Operations, and Production to exceed sales, margin, profitability, and operational goals.

Responsibilities

• Lead and develop the store’s staff, with annual revenue between $1–$3 million
• Manage Front of House (Sales) and Back of House (Tailoring/Warehouse) operations
• Work cross-functionally with other departments to develop and implement operational strategies
• Collaborate with Sales to ensure the store exceeds customer expectations
• Responsible for exceeding sales, margin, profitability, and operational goals
• Provide an annual sales and operations plan with quarterly updates and revisions
• Assist in the selection, evaluation, and development of team members
• Perform other duties as business dictates

Requirements

• Proven ability to manage all aspects of a retail operation
• General Manager or Store Manager experience required
• Business and financial acumen, with a track record of managing store profitability
• Technically savvy, with the ability to learn new systems, including proprietary systems
• Customer-focused, with unwavering dedication to clients
• Market and/or industry knowledge preferred (previous Public Safety experience)

Benefits

• Excellent medical, dental, and vision coverage—eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay: up to 50% of your pay