Retail Store Manager

Work Location: In person, Greenville, SC

About the role

We are a uniform apparel and accessories company in need of the right person to manage and take care of our day-to-day needs. Our customers are mostly First Responders, but include Police officers, Fire and Rescue, EMS, Transit, and other Professional workers. As a Retail Sales Manager, you must be self-motivated and results-driven. You will manage our Columbia location. This role requires a positive and enthusiastic attitude, as well as a willingness to learn about our wide range of customers and products.

Responsibilities

• Develop and maintain positive relationships with other employees, stores, and assigned customers
• Adapt to new responsibilities and opportunities as necessary
• Develop reports on open and outstanding orders
• Check and reply to emails
• Maintain appropriate, organized, and detailed records of customer communication and follow-up
• Educate clients on the products and services offered to create new business
• Answer phones with energy and enthusiasm
• Assist in cleanliness and organization of work areas
• Perform other duties as assigned
• Computer and physical work, including lifting

Requirements

• Proficient in Microsoft Excel and Word programs
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Proper phone etiquette when answering calls
• Valid and active driver’s license
• Reliable and dependable transportation
• Consistent attendance is a job requirement

Schedule

Hours of operation are Monday–Friday, 9:00 AM–5:00 PM. Closed on weekends and major holidays.