Retail Store Manager

About the role

Lead a customer-first culture and empower your team to thrive! As a Retail Store Manager, you’ll take ownership of daily operations and drive store performance. You’ll guide your team to meet ambitious goals, exceed customer expectations, and uphold the high standards that define a 5.11 store.

Responsibilities

• Lead and inspire your team to deliver an exceptional 5.11 EDGE customer service experience.
• Coach and develop staff to grow their skills, confidence, and accountability.
• Foster a culture of teamwork and continuous improvement.
• Manage store operations, including inventory, merchandising, and visual presentation.
• Track performance metrics and implement strategies to achieve store goals.
• Maintain high standards throughout the store, ensuring compliance and operational excellence.

Requirements

• Experienced retail leader with at least 3 years of supervisory experience, focused on driving sales, developing talent, and motivating teams to perform at a high level.
• Skilled in coaching and developing others, managing operations, and maintaining visual and inventory standards.
• Thrives in a fast-paced, customer-focused environment with a focus on results and execution.
• Passion for tactical, outdoor, or fitness gear.

Benefits

• Employee discounts on 5.11 gear.
• Health, dental, and vision insurance.
• 401(k) program with employer match.
• Employer-paid basic life and AD&D insurance.
• Voluntary benefits including Hospital Indemnity/Accident insurance, Flexible Spending Account/Health Savings Account, and Employee Assistance Program.
• Paid Time Off, Paid Holidays, and Sick Time.
• Casual Dress Code.

*Benefits available to regular full-time employees working at least 30 hours per week, including eligible dependents.

Pay

Pay Range: $23.55 - $27.60 per hour.