Retail Store Manager - Arnold, MO

About the role

At Consumer Cellular, we're redefining retail! As a Store Manager, you'll lead a world-class retail team, driving store success through smart execution and operational excellence. You'll set the tone, build a high-performing team, and create an environment where relationships come before transactions and service feels truly human.

Responsibilities

• Drive store success through smart execution and operational excellence.
• Full responsibility for store performance, including sales results, financial performance, merchandising, inventory, and staffing strategy.
• Hire, talent develop, and make key people decisions in partnership with Leadership and HR.
• Daily operations that deliver revenue, productivity, and customer experience goals.
• Create sales action plans that grow market impact and community presence.
• Analyze performance, identify trends, and implement operational improvements.
• Plan workforce, schedule strategy, and manage labor.
• Maintain independent judgment in store-level operational and employee relations decisions.
• Partner strategically with leadership, including performance reporting and business insights.
• Foster a culture of accountability, engagement, and compliance with company policies and applicable laws.

Requirements

• A High School Diploma or equivalent required.
• 3+ years of retail management experience, preferably in the wireless industry.
• A proven track record of successfully leading a store and delivering strong business results.
• Strong verbal and written communication skills to inspire a team and connect with guests.
• Solid business acumen with the ability to understand metrics, analyze performance, and drive results.
• Demonstrated ability to coach, train, and develop team members into top performers.
• The ability to motivate Sales Representatives to meet and exceed performance expectations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.

Qualifications

Highly motivated individuals who are passionate about building a team and creating exceptional customer experiences are encouraged to apply.

Skills

• Leadership and management skills.
• Customer service orientation.
• Strategic thinking and problem-solving abilities.
• Financial acumen and budgeting skills.
• Team-building and coaching abilities.
• Effective communication and interpersonal skills.

Benefits

Competitive base pay with potential for shift differential, overtime, and bonus pay. Bonus eligibility is subject to active employment and compliance with company policies at the time of payout. Medical insurance (98% company-paid for full-time employee only coverage), Dental and Vision insurance (100% company-paid for full-time employee only coverage), 401(k) company match of 100% up to 6% of your pay, Discounted Consumer Cellular wireless phone plan for employees, Paid Time Off (PTO) available following a 30-day waiting period, Flexible Spending Accounts (FSA) for health care and dependent care expenses, Life and AD&D insurance equal to 1x your annual earnings (100% company-paid), Long-Term Disability insurance (100% company-paid), Employee Assistance Program (100% company-paid), Education reimbursement, Employee rewards program, Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Pre-employment Background Check and Drug Screen is Required.

Pay & Benefits

Data (in accordance with the Equal Pay and Opportunities Act): Minimum Salary: $71,400 Maximum Salary: $100,800 This information reflects the anticipated base salary range for this position based on current national data. Individual pay is based on skills, experience, and other relevant factors.

Contact Information

If you have any additional questions as you move through the selection process, the Talent Acquisition team at Consumer Cellular, Inc. is here to help. For more information about Consumer Cellular, visit our website at ConsumerCellular.com.