Retail Store Associate - Rockford Footwear Depot
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, and a rock-solid infrastructure, we empower, engage, and inspire our consumers through brands like Bates, Chaco, Cat Footwear, Harley-Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine.
About the role
Our team members are the heart of our stores worldwide, bringing passion to work every day to ensure an amazing experience for every customer. From the moment they enter the store to when they leave, you’ll be responsible for creating exceptional in-store experiences—whether helping customers pick shoes, style outfits, or discover our products.
Responsibilities
- Create amazing experiences for customers through authentic service that leaves a lasting impression.
- Achieve sales targets and performance metrics.
- Interact with customers, educate them on products, and build rapport and lasting relationships.
- Maintain store standards, including visual merchandising, stock replenishment, deliveries, loss prevention, and health & safety procedures.
- Manage cash handling and adhere to security, health & safety, and stock accuracy policies.
- Encourage customer loyalty by discussing upcoming collections and capturing customer data.
Requirements
- Flexible schedule with availability to work weekends and holidays.
- Retail sales experience is preferred but not required.
- Passion for our brands and their lifestyles.
- Excellent communication skills and a positive, professional attitude.
- Enthusiasm to learn and share product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven environment.
- High school diploma or equivalent.
This role operates in a retail environment. US candidates only.