Retail Store Assistant Manager

About the Role

By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Assistant Manager will lead their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities.

Responsibilities

• Direct and oversee the overall operations of the retail location.
• Increase sales volume, uphold customer service values, develop and maintain customer and school relationships.
• Maintain proper stock levels, inventory replenishment orders, special orders, and factory direct drop shipping orders.
• Assist the Store General Manager with the House Account Program, including processing orders, contacting customers, and maintaining relationships.
• Provide customer service at the Custom Services desk, including appointments, consultations, order-taking, and delivery of completed orders.
• Assist the local or remote Custom Services production team by analyzing/maintaining the Work in Progress report, ordering framing supplies, and communicating with the production facility.
• Oversee all aspects of inventory, including Vendor Direct and Special Orders, Min/Max changes, inventory adjustments, weekly cycle counts, store transfers, RTVs, and shipment processing.
• Maintain company POGs, display and signage compliance, cleanliness standards, and supply orders.
• Coordinate pre-inventory tasks, including store mapping, section labeling, pre-count assignments, product bundling, and staff assignments.
• Ensure compliance with Loss Prevention, Safety measures, company policies, and operational controls.
• Supervise shifts, including opening/closing the store, managing payroll, creating schedules, and assigning staff tasks.
• Interview candidates for open non-exempt associate positions.
• Resolve associate issues in partnership with management.
• Train store associates on Blick Onboarding, Sales Training, promotional events, featured products, and Custom Services.
• Communicate and maintain daily, weekly, and monthly sales goals for all associates.
• Coordinate marketing programs at the store level and ensure compliance with national programs.
• Manage the store’s financial well-being using the annual budget and monthly Profit & Loss reports.
• Oversee ordering of store supplies and monitor expenses.

Requirements

• Ability to work both independently and in a team environment.
• Excellent communication skills.
• Willing and able to relocate for future opportunities if required.

Schedule

• Willing and able to work a minimum of two nights per work week.
• Must close Friday and Saturday a minimum of one weekend per accounting period.
• Must work a minimum of one Sunday per accounting period.
• Availability to work flexible schedules, including day/evening shifts, weekends, and holidays as required by business needs.
• Regular attendance in accordance with the attendance policy.
• Scheduled an average of 36–40 hours per week based on availability and business needs.

Qualifications

• High School Diploma (College preferred but not required).
• One year of previous retail management experience or one year of employment with Blick.
• Demonstrated superior sales performance throughout career.
• Computer literate, including Microsoft Word and Microsoft Excel.

Physical Demands

• Must be able to lift and carry 50 pounds using appropriate lifting techniques and following safety rules.
• Prolonged walking, standing, and climbing ladders.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Pay

$19–$22 per hour + Sales Incentives.

Benefits

• Medical/Dental/Vision Insurance
• 401K & Profit Sharing Plan
• Incentive Bonus Plans
• Paid Holidays & Paid Time Off
• Paid Parental Leave
• Short-Term/Long-Term Disability
• Training Opportunities
• Basic & Optional Life Insurance
• Employee Discount

About the Company

Founded in 1911, Blick Art Materials is in its third generation of family ownership and is the largest and oldest provider of art supplies in the United States. Our mission is to support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.