Retail Stock Lead

The Retail Stock Lead

The Retail Stock Lead is responsible for helping to create a fan-first environment and overseeing aspects of the store’s day-to-day operations, including leading staff and ensuring financial performance to achieve overall organizational goals.

What You’ll Do

• Drive the fan experience through engaging and immersive journeys throughout the store with a fan-dedicated team
• Ensure high-quality customer service standards are met, utilizing Funko’s values for guidance
• Address customer complaints and concerns with professionalism
• Train, and develop team members
• Drive and maximize sales performance to consistently achieve the overall sales budget
• Oversee daily operations and ensure smooth workflow and integrity across all departments in the store
• Keep stockroom clean and tidy
• Follow and enforce stockroom etiquette and safety guidelines
• Accurately and efficiently process deliveries, transfers, and damages
• Place inventory in the appropriate areas in the stock room and on the sales floor
• Entice fans and increase sales by re-merchandising floor sets in visually appealing ways

What You’ll Bring

• 3+ years of retail leadership experience
• Track record of creating memorable and engaging customer experiences which connects customers to the brand on a deeper level (experience in immersive retail is a bonus)
• Experience in collaborating with multiple teams
• Excellent verbal, written, and presentation skills
• Strategic and focused on the end results
• Has a good understanding of Pop Culture and follows Pop Culture trends
• Consistently demonstrates enthusiasm and passion for the brand
• Working knowledge of MS Office (Word, Excel and Outlook)
• Open and flexible availability

Salary Information

The hourly range for this position is $19.23-$21.63. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Funko Offers

• A competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company
• An open and creative work environment with people who love pop culture just as much as you do

Work Environment

The noise level in the work environment is usually moderate. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. This position is On-Site based in Hollywood, CA.