Retail Staff Pharmacist - Campus Central

General Description: The Outpatient Pharmacist I is an entry-level pharmacist who provides safe, accurate, and patient-centered dispensing and clinical support in outpatient, retail, and/or specialty pharmacy settings. This role ensures regulatory compliance, delivers high-quality medication counseling, supports medication access and operational workflow, and contributes to positive patient outcomes. The Outpatient Pharmacist I collaborates with providers, technicians, payors, and interdisciplinary teams to optimize safe medication use, adherence, and patient satisfaction.

Responsibilities

Shared Responsibilities

• Dispense medications safely, accurately, and in accordance with federal, state, and organizational regulations.
• Compound, prepare, and verify medications using appropriate professional judgment, safety standards, and compounding guidelines.
• Counsel patients on medication use, side effects, administration, storage, and adherence strategies to improve therapeutic outcomes.
• Serve as a clinical resource for healthcare providers regarding medication availability, therapeutic alternatives, contraindications, and safe medication use.
• Ensure appropriate storage, handling, and preservation of temperature-sensitive medications, including biologics and vaccines.
• Maintain accurate documentation and billing integrity to ensure compliance with regulatory, audit, and financial standards.
• Mentor and coach pharmacy technicians, interns, and students, supporting skill development and workflow efficiency.
• Support medication-safety initiatives, regulatory readiness, and quality-improvement activities within the outpatient pharmacy setting.
• Promote an efficient, patient-centered workflow, identifying opportunities to improve operations, patient satisfaction, and service quality.
• Serve as Pharmacist-in-Charge (PIC) when assigned, ensuring operational continuity and regulatory compliance.

Retail Pharmacist

• Manage day-to-day prescription processing workflows, including drop-off, data entry, filling, verification, and patient pickup.
• Resolve insurance claim issues, including rejections, prior authorizations, formulary challenges, and cost barriers.
• Support point-of-sale processes, addressing copay inquiries, billing discrepancies, and customer service concerns.
• Oversee retail inventory management, including ordering, stock rotation, dating checks, and shortage mitigation.
• Provide OTC (over-the-counter) product guidance and symptom-based recommendations within scope of practice.
• Support immunization workflows (when applicable), including screening, administration (if credentialed), documentation, and registry reporting.
• Lead technician workflow assignments in the retail environment to support efficiency and accuracy.
• Promote adherence initiatives such as refill reminders, synchronization programs, and targeted interventions.
• Engage directly with patients to enhance service satisfaction, problem resolution, and overall customer experience.
• Ensure compliance with laws governing pseudoephedrine sales, immunizations, and other retail-specific regulatory requirements.

Specialty Pharmacist

• Dispense specialty medications requiring special handling, additional monitoring, or complex patient education.
• Provide in-depth initial and follow-up assessments (reassessments) for specialty medications, including adherence, side effects, and therapy response.
• Monitor patient progress and resolve drug-related problems related to specialty therapies, including interactions and appropriateness of therapy.
• Support patients in accessing high-cost specialty medications through coordination of co-pay programs, foundations, manufacturer assistance, and financial-support pathways.
• Coordinate medication delivery requiring special handling, including cold-chain management and patient-specific logistics.
• Collaborate with specialty providers, case managers, and payors to ensure continuity of care and optimal clinical outcomes.
• Support specialty pharmacy accreditation (e.g., URAC, ACHC, TJC) through documentation, data collection, and adherence tracking.
• Provide clinical support for high-touch medications, including biologics, injectables, gene therapies, and ongoing patient outreach.

Performs other duties as assigned.

Requirements

• Education: Graduate of an ACPE-accredited College of Pharmacy with a Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy (D.Ph.) degree required.
• Experience: No experience required.
• License(s)/Certification(s)/Registration(s) Required:
  • Licensure as a Pharmacist by the Oklahoma State Board of Pharmacy required. Applicants without an active Oklahoma Pharmacist License must obtain licensure within 90 days of hire.
  • Basic Life Support (BLS) certification and Immunization Administration Certificate required within 90 days of hire.
  • Preceptor certification through the Oklahoma State Board of Pharmacy required within 18 months of hire.

Skills

• Foundational knowledge of outpatient, retail, and/or specialty pharmacy practice.
• Strong communication, empathy, and customer-service skills when engaging with patients and care teams.
• Proficiency in pharmacy dispensing systems, EMRs, technology platforms, and billing systems.
• Ability to mentor and support pharmacy technicians and interns.
• Basic understanding of specialty pharmacy workflows, access barriers, and patient-support programs (if applicable).
• Strong attention to detail, accuracy, and commitment to medication safety.
• Ability to manage multiple tasks in fast-paced outpatient pharmacy environments.

Benefits

• Comprehensive benefits package, including PTO, 401(k), medical and dental plans.