Retail Shortage Control - Part Time

Job Summary

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. Your role directly impacts the store's security and the overall shopping experience for our customers.

Key Responsibilities

• Maintain a professional appearance and remain vigilant and aware of your surroundings
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting
• Monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities
• Identify and report theft incidents and/or suspicious subjects to your Manager on Duty once identified
• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address any unsafe practices promptly

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Ability to maintain confidentiality
• Ability to review, analyze and comprehend business trends
• Positive demeanor, strong posture, and energetic greeting
• Exhibit a positive demeanor, strong posture, and energetic greeting
• Work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships

Benefits

• Competitive wage
• Flexible hours
• Associate discount
• Burlington's benefits package which includes medical coverage and a 401(k) plan
• Paid time off annually after one year of service
• Paid holidays
• Paid sick time in accordance with applicable law