Retail Selling Support Associate - Womens Clothing, Rosedale Center - Part Time

About the role

As a Macy’s Women's Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment.

Responsibilities

• Engage customers with warm, personalized conversations to build relationships and encourage repeat visits.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
• Share loyalty program benefits and guide customers through the shopping journey from start to finish.
• Assist with fulfillment tasks to keep the shopping space clean, organized, and inviting.
• Meet daily sales goal challenges and acquire new customers by opening credit accounts and sharing loyalty benefits.
• Collaborate with teammates to support one another with honesty, care, and collaboration.
• Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
• Finish each customer interaction with a sincere thank-you, often walking the package around and using the customer’s name.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors in English.
• Comfort communicating and collaborating with customers and colleagues.
• Resourceful and eager to start new ventures, adapt to changing priorities, and work independently while thriving in team dynamics.

Essential Physical Requirements

• Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level, with arms and hands.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers, handheld equipment, cash registers, and ability to process register transactions.