Retail Selling Support Associate - Womens Clothing, Rosedale Center - Full Time

About the role

Be part of an amazing story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Macy’s Women's Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment.

Responsibilities

• Help customers express their personal style and turn fashion into a source of inspiration
• Create meaningful connections through genuine, engaging conversations
• Actively circulate the sales floor to understand each customer’s needs
• Share the benefits of our loyalty programs
• Guide customers through a seamless shopping journey from start to finish
• Maintain merchandise standards
• Support fitting room and sales floor upkeep
• Aid with fulfillment to ensure a polished, shop-ready environment

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Be comfortable communicating and collaborating with customers and colleagues
• Meet daily sales goal challenges
• Acquire new customers by opening credit accounts and sharing loyalty benefits
• Enjoy meeting people, learning about them, and sharing information
• Be resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

Qualifications

• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
• Can handle electronic devices with no problem

Skills

• Close vision
• Color vision
• Depth perception
• Focus adjustment
• Frequent use of computers and other technology

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eighth paid holidays
• Continuous learning and leadership development
• Marijuana discount
• Volunteer opportunities

Pay

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.

Schedule

Hours are dependent on business needs and colleague availability.