Retail Security Officer - Salem, NH

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry, with operations in 47 countries, 355,000 employees worldwide, and over 150,000 clients. Our Receptionist/Patrol Officer positions maintain a safe and secure environment by actively monitoring premises, patrolling locations, preserving order, and enforcing regulations. Security Officers also provide customer service and information to clients’ employees and customers.

Responsibilities

• Monitor security cameras and patrol assigned premises to detect suspicious activity, unauthorized access, or safety hazards.
• Enforce access control policies, including checking identification, issuing visitor passes, and restricting access to authorized personnel only.
• Respond promptly to alarms, emergencies, or security incidents, such as medical emergencies, fire hazards, or criminal activity, and escalate to law enforcement as needed.
• Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports.
• Conduct foot or vehicle patrols to ensure all areas—entrances, parking lots, and perimeters—are secure; check for unlocked or tampered doors, windows, or gates.
• Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
• Inspect the premises for safety hazards, fire risks, or conditions that could compromise safety.
• Handle minor disputes or disturbances using conflict resolution skills to maintain a calm and safe environment.
• Collaborate with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents.

Requirements

• At least 18 years of age.
• Reliable means of communication and transportation.
• Legal right to work in the United States.
• Ability to effectively speak, read, and write English.
• High school diploma, GED, or equivalent.
• Valid driver’s license and clean driving record.

Qualifications

• Excellent observational and de-escalation skills; able to remain calm under pressure.
• Strong communicator capable of working closely with both global and local security teams.
• Committed to ethical practices and following all safety protocols while maintaining a safe and respectful approach.
• Ability to stand and walk for long periods of time.
• Basic computer skills.

Schedule

• Thursday – Saturday, 3:00 PM – 11:00 PM (24 hours per week).
• Additional shifts on Sundays may be available to pick up.

Pay

$18.00 per hour.

Benefits

• Retirement plan.
• Employer-provided medical and dental coverage.
• Company-paid life insurance.
• Voluntary life and disability insurance.
• Employee assistance plan.
• Securitas Saves discount program.
• Paid holidays.
• Paid time away from work (available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements).
• Some populations may have the availability of accessing earned wages on a daily basis, prior to payday (restrictions and fees may apply; certain waiting periods may also apply).

Benefits may differ for union members.