Retail Sales Supervisor (Grand Rapids, MI)

Job Summary

Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes.

Benefits

• Flexible part time hours or full-time (depending on the store’s needs)
• Generous paid time off
• Weekly pay
• Career development program
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits

Compensation

Compensation based on qualifications and experience

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion
• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
• Own weekly sales and merchandising activities
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
• Remain available and always support an engaging environment
• Complete daily tasks for merchandising and sales opportunities within the store
• Aid in completing and delegating operational tasks in partnership with the GM
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
• Be flexible to perform other duties as assigned

Qualifications

• Able to work a flexible schedule based on the store’s needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills, organization, and adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously