Retail Sales Specialist - Meta

Location: Milwaukee, WI 53220

Position Type: Full time

About the role

As a Retail Sales Specialist for Meta products, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain knowledge of Meta products through required trainings, certifications and self‑development. In this role, you’ll make our customers feel excited, confident and appreciated by providing them with relevant and memorable solutions.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences.
• Use available tools to stay current on promotional initiatives and help drive profitable growth.
• Generate future opportunities by discovering customers’ current and long‑term tech needs.
• Embrace a learning culture to continuously improve existing skills while acquiring new ones.
• Maintain specified department merchandising and organization.

Requirements

• Must be at least 18 years old.
• Ability to work successfully as part of a team.
• Prior experience serving as a specialist in premium, luxury or complex technology solutions (preferred).
• 1 year of experience working with consumer electronics (preferred).

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well‑being.
• Various leaves of absence and potential pay sources based on eligibility.
• Paid time off (vacation or PTO) for full‑time and part‑time employees, based on location, status, and tenure.
• Incentive pay opportunities for certain roles, with details in the Incentive Programs Summary.

About Us

Best Buy’s purpose is to enrich lives through technology. We humanize and personalize tech solutions for every stage of life—in stores, online, and in customers’ homes. Our culture deeply supports and values our employees, offering a great place to work where you can unlock unique career possibilities and bring your authentic self to work now and into the future.