Retail Sales Lead, Fabletics (University Park Village - Ft. Worth, TX)

About the Role

Fabletics is seeking a Full-Time Sales Lead for our upcoming location at University Park Village in Ft. Worth, TX. As a Sales Lead, you will play a crucial role in providing a best-in-class retail store customer experience, supporting Sales & Operations, and enabling seamless shopping between our website and retail stores. You will work closely with the Store Manager, store supervisors, and a team of highly personable associates to help our Customers Live their Passion.

Responsibilities

• Embody our culture and values, providing insight to Customers on how to Live their passion.
• Actively engage Customers by offering knowledge on fabrics, features, fit, and function of our products.
• Drive Customer engagement through store events, promotions, and community projects.
• Provide training and immediate feedback on the Customer Experience Playbook and performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work with the Store Manager to inspire associates to meet/exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to enhance the Customer experience.
• Maintain store-merchandising guidelines to ensure an easy shopping experience.
• Provide feedback to the Store Manager for continuous business improvement.
• Meet and exceed Store objectives related to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to Customers and team members.
• Maintain personal sales and achieve sales goals.
• Ensure safety and security standards are met and identify potential issues.
• Unpack inventory boxes weighing 10-30 lbs as required.

Requirements

• 1-year minimum of work experience within a retail environment; prior retail management experience is a plus.
• Knowledge of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities.
• Ability to socially interact with Customers, Employees, and Business Partners both inside and outside the store environment.
• Experience working with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Comfort dealing with ambiguity and taking initiative.
• Familiarity with retail inventory and P.O.S. systems.
• Self-motivated with strong communication skills and the ability to bring out the best in others.
• Ability to multi-task, set priorities, and work well under pressure.
• Flexibility to work evenings, weekends, and national holidays.
• Physical requirements include constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours, with occasional stooping, kneeling, crouching, and climbing ladders.
• Must be 18 years of age or older.

Qualifications

• High degree of comfort dealing with ambiguity and taking initiative.
• Ability to work with large teams and foster a positive work environment.
• Familiarity with active lifestyle choices and retail operations.

Skills

• Strong interpersonal and communication skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Familiarity with retail inventory and P.O.S. systems.
• Self-motivation and leadership qualities.

Note: Fabletics is an equal opportunity employer. We encourage applications from all qualified individuals regardless of meeting all qualifications and/or requirements.