Retail Sales Lead, Fabletics (Disney Springs - Lake Buena Vista, FL)

Fabletics is seeking a Full-Time Sales Lead for our store at Disney Springs Town Center in Lake Buena Vista, FL. This role focuses on delivering an exceptional customer experience while supporting sales and operations, leveraging cutting-edge technology to bridge the gap between our website and retail stores. You’ll collaborate with a driven Store Manager, dedicated supervisors, and a passionate team to help customers live their passion.

Responsibilities

• Embody our culture and values, providing insight to customers on how to live their passion.
• Engage customers in meaningful ways by sharing knowledge about fabrics, features, fit, and function of our products.
• Drive customer engagement through store events, promotions, and community projects.
• Train and provide immediate feedback to associates on the Customer Experience Playbook and performance expectations (e.g., Customer Engagement, Omnicart, Member Chat).
• Work with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to enhance the customer experience.
• Maintain store-merchandising guidelines to create an easy-to-shop environment that adds value to the customer’s purchase journey.
• Actively participate in providing and nurturing feedback to the Store Manager for continuous business improvement.
• Strive for excellence in meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to customers and team members.
• Maintain personal sales and achieve sales goals.
• Uphold all safety and security standards, identifying and communicating potential issues.
• Unpack boxes for inventory as required (boxes can weigh 10-30 lbs).

Requirements

• Minimum of 1 year of work experience in a retail environment.
• Prior retail management experience is a plus.
• Knowledge and familiarity with active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
• Ability to socially interact with customers, employees, and business partners both inside and outside the store.
• Experience working with large teams.
• Strong interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• High degree of comfort dealing with ambiguity, including the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and P.O.S. systems.
• Self-motivated, with strong communication skills and an innate ability to bring out the best in others.
• Ability to multitask, set priorities, and work well under pressure.
• Flexibility in work hours, including evenings, weekends, and national holidays.
• This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Applicants must be 18 years of age or older.
• Willingness to work onsite with a flexible schedule, including evenings, weekends, and holidays.

Benefits

• 70% employee discount on Fabletics Brands.
• Free outfits each month.
• Paid sick time.
• 401k match.
• Annual Bonus Plan.
• Paid time off.
• Flexible schedule.