Retail Sales - Kids' Apparel & Shoes - The Mall at Green Hills

About the role

The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life includes setting and achieving sales goals for both in-store and digital selling, building lasting customer relationships, providing service on customers’ terms, offering honest style and fit feedback, and growing product knowledge. The role also involves collaborating with the team to maintain a customer-ready department through order fulfillment, stocking, re-merchandising, price markdowns, and light cleaning, as well as opening new Nordstrom Rewards program accounts.

Responsibilities

• Set and achieve sales goals for in-store and digital selling using tools such as text and social media
• Build and maintain lasting customer relationships
• Provide service tailored to individual customer preferences
• Offer confident, honest feedback on style and fit
• Seek ongoing fashion and product knowledge to enhance expertise
• Work with the team to keep the department customer-ready by fulfilling orders, stocking, re-merchandising, price markdowns, and light cleaning
• Grow relationships by opening new Nordstrom Rewards program accounts
• Occasionally perform work or duties in a department other than the one hired into

Physical Requirements

• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling
• Handling bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head
• Regularly lifting items weighing up to 10 pounds and occasionally up to 25 pounds

Pay

$13.60 – $13.60 hourly. Pay offers depend on location, as well as job-related knowledge, skills, and experience.

Commission varies based on merchandise sold: apparel, shoes, and accessories typically range from 3% to 14.5%; beauty and men’s fragrance sales roles typically receive 3%.

Benefits

• Medical, vision, and dental insurance
• Retirement benefits
• Paid time away
• Life insurance and disability coverage
• Employee assistance program (EAP) resources
• Merchandise discount
• Performance-based incentives/bonuses may be available
• 401k plan with eligibility requirements based on location, job level, classification, and length of employment
• Paid time off (PTO) accruals and holidays