Retail Sales Counter

About the role

This person is responsible for all aspects of customer service, retail tire sales, and automotive service sales. Must have ability to learn and apply product knowledge and recognize and recommend needed vehicle maintenance and repairs to assist customers.

Responsibilities

• Greet customers, answer questions, schedule appointments, answer telephone following company requirements.
• Diagnosing tire-related problems, recommending service, and quoting prices.
• Assuring necessary repairs are completed as ordered and priced as quoted.
• Following status of customer's vehicle from service bay entry through completion of work.
• Maintaining strong, effective relationships with customers and dealer personnel.
• Keeping customers informed of any changes that occur.
• Maximizing departmental profitability.

Requirements

• Must be well organized.
• Must be a team player.

Qualifications

• Minimum Requirements
• Greet customers, answer questions, schedule appointments, answer telephone following company requirements.
• Diagnosing tire-related problems, recommending service, and quoting prices.
• Assuring necessary repairs are completed as ordered and priced as quoted.
• Following status of customer's vehicle from service bay entry through completion of work.
• Maintaining strong, effective relationships with customers and dealer personnel.
• Keeping customers informed of any changes that occur.

Skills

• Strong organizational and computer skills.
• The ability to learn and apply product knowledge.
• The ability to recognize and recommend needed vehicle maintenance and repairs.

Benefits

• Competitive Pay
• Medical, Dental, Vision, etc.
• 401K with company match
• Paid Holidays
• Paid Trainings
• Bonus Opportunities
• Employee Discounts

Pay

Competitive Pay

Schedule

Monday-Friday Work Schedule