Retail Sales Consultant
Job Summary
We are Optimum, a leader in connectivity, and we're seeking enthusiastic and motivated individuals to join our team. As a Retail Sales Consultant, you will play a crucial role in shaping the way people connect by providing reliable, high-speed connectivity solutions.
Responsibilities
Connection builder: Engage with customers, listen attentively to their needs, and provide personalized guidance to help them find the right products and services.
Store Expert: Stay up to date with the latest trends and advancements in the telecommunications/mobile industry to educate customers and recommend the best solutions.
Problem Solver: Assist customers with billing and service-related questions, process payments, exchanges, and equipment issues efficiently and accurately, and troubleshoot technical problems.
Brand Ambassador: Demonstrate professionalism, integrity, and enthusiasm in all customer interactions and represent our company values.
Team Builder: Work closely with colleagues to ensure an exceptional customer experience, share knowledge, assist with complex inquiries, and provide backup support.
Qualifications
A high school diploma or equivalent is necessary.
A minimum of one year of retail selling experience.
Effective communication, negotiation, and problem-solving skills.
Self-motivated with a knack for working independently.
Proficient computer and technical skills to support the best customer solutions.
Ability to stand for prolonged periods and lift up to 50 pounds.
Full-time availability and willingness to work weekends.