Retail Sales Consultant

About the role

Join the Retail team at AT&T, where you'll connect customers to their next solution by simplifying and enhancing the AT&T experience. You'll use a consultative sales approach to guide customers through their options, leveraging your tech savvy, creativity, resourcefulness, and strong communication skills.

Responsibilities

• Guide customers through product options using a consultative sales approach
• Participate in community events, fill online orders, and make outbound calls to customers
• Work flexible hours, including weekends, to be available when customers need you
• Adapt to changing environments and technologies to meet customer needs
• Collaborate with colleagues to ensure seamless customer service

Requirements

• Tech-savvy
• Creative
• Resourceful
• Good-natured
• Ability to learn on the spot and think quickly
• Strong communication skills
• Experience in retail or customer-facing sales is a plus, but not required

Qualifications

• High school diploma or equivalent
• Ability to work independently and as part of a team
• Passion for helping others and providing excellent customer service

Skills

• Customer service skills
• Problem-solving abilities
• Communication skills
• Flexibility and adaptability

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and holidays
• Sick leave
• Paid Parental Leave
• Employee Assistance Programs (EAP)
• Discounts on eligible AT&T products

Pay

Earn between $44,000 to $63,000, including hourly rate and uncapped commission opportunities. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Schedule

Flexible schedule between 9am-9pm, including weekends. Monthly seniority-based schedules are available 2 weeks in advance.