Retail Sales Associate, Store-in-Store

Role Overview

The Mobile Associate, Store-in-Store, is a key member of the retail team responsible for representing the brand within partner locations. They engage proactively with customers in high-traffic environments, leveraging digital tools to educate, demonstrate, and recommend wireless solutions that meet customer needs. They build lasting relationships through meaningful interactions, ensuring exceptional customer experiences and satisfaction.

Responsibilities

• Engage with customers, communicate effectively, and showcase product value
• Use digital self-serve tools to assist customers and facilitate onboarding
• Identify customer needs and employ solution-based selling techniques
• Participate in training on products, systems, and store operations
• Build rapport, trust, and loyalty, and follow up to drive sales and referrals
• Support store procedures, security, and collaboration with nearby teams

Qualifications & Skills

• High School Diploma or GED
• 6+ months customer service or sales experience (preferred)
• Strong coaching, communication, consultative selling, relationship building, and sales skills
• Ability to educate customers, identify needs, and manage customer satisfaction
• Legally authorized to work in the U.S. and at least 18 years old
• Key attributes: customer-focused, engaging, proactive, eager to learn, team-oriented, and capable of handling high-traffic environments
• No travel required; not DOT regulated

Compensation

Includes base pay, training pay, incentives, and stock grants, with comprehensive benefits to support employee growth and well-being.