Retail Sales Associate - Smart Cart

About the role

We are revolutionizing the shopping experience by introducing customers to a fun Smart shopping cart. Our mission is to make shopping not just easy, but also enjoyable for everyone. We are looking for enthusiastic and friendly individuals to join our team and help us create unforgettable shopping moments. This is a great opportunity for those who enjoy working with the public, have a passion for retail, are tech‑savvy, and love customer service!

Responsibilities

• Engage with Customers: Actively engage with customers to introduce and show features of the interactive Smart shopping cart.
• Tutorials and Training: Conduct quick and effective tutorials to educate customers on how to use the shopping cart, highlighting its features and benefits.
• Support and Troubleshooting: Provide on‑the‑spot assistance to customers experiencing difficulties, ensuring any issues are resolved promptly.
• Feedback Collection: Gather customer feedback to identify areas for improvement and relay this information to the development team.
• Adoption: Develop and implement strategies to encourage customers to try and continue using the shopping cart.
• Collaboration: Work closely with store management and the Smart Cart team to ensure the shopping cart meets customer needs and expectations.
• Provide Exceptional Service: Answer questions, assist customers throughout their shopping experience, offer recommendations, and ensure every customer leaves happy.

Requirements

• Must be 18 years of age and authorized to work in the United States.
• Access to reliable transportation.
• Ability to work the entire duration of the project they are assigned.