Retail Sales Associate - Pets (West Location)

About North 40 Outfitters

To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we're passionate. We're dedicated. We give it all we've got and then we get up in the morning and do it all over again. We're farmers and ranchers. We're barrel racers and river chasers. We're honest. We're helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It's what we do every day.

Our Values:

• Embrace Authenticity
• Encourage Transparency
• Promote Learning
• Build Trust
• Earn Respect
• Deliver Value
• Serve Our Customers

About the role

North 40 Outfitters in Great Falls, MT, West Location, is looking to hire a Full-Time Pets Associate to join our team. We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self.

As a Pets Associate at North 40, you play a key role in the overall customer experience by providing outstanding customer service, generating sales and suggesting products, stocking and merchandising, maintaining a clean and organized department, and safeguarding company assets.

This full-time position requires the ability to work all scheduled shifts between the business hours of Mon–Sat 7 am to 7 pm, and Sunday 9 am to 5 pm. This shift can include working weekends and certain holidays and will require flexibility in scheduling based on business needs.

Responsibilities

• Provide outstanding customer service to ensure a positive overall customer experience
• Generate sales and suggest products to customers
• Stock and merchandise the department
• Maintain a clean and organized department
• Safeguard company assets
• Educate and assist customers on the brands that North 40 sells

Requirements

• Willingness to share credit, work with others in a team environment, and define success collectively rather than individually
• Ability to take initiative, embrace change, and learn new things
• Drive to be dependable and to perform well against the expectations of the role
• Ability to work independently or in a group setting
• Committed to supplying North 40 guests with phenomenal customer service
• Good communication skills and the ability to effectively engage with individuals on a regular basis
• Ability to multitask and prioritize
• Ability to work in a fast-paced environment while remaining detailed and focused
• Knowledge of small and large animals in areas of feed, supplements, and animal care items preferred
• Previous merchandising experience is helpful
• Understanding of correct lifting and loading techniques

Physical Requirements

• Physical ability to lift and carry 0–15 lbs. continuously, 15–50 lbs. frequently, and 50–55 lbs. occasionally
• Team lift anything over 55 lbs.
• Spend 100% of work time on your feet, including use of ladders, rolling staircases, and pallet jacks

Benefits

• Competitive wage
• Rewarding work environment
• Generous benefits and perks, including paid holidays
• 401(k) option
• Health Savings Accounts (HSAs)
• Medical, dental, vision, and life insurance
• Employee discount on all products North 40 sells