Retail Sales Associate - Part Time Detroit, Michigan, United States

BDA is a global Merchandise Agency where our people—from top companies like Amazon, Microsoft, Nordstrom, Starbucks, and the sports world—bring energy, bold ideas, and a willingness to dive into the unfamiliar. Our entrepreneurial spirit and ambition set us apart, making us the top workplace for iconic brands to tell their stories through merchandise.

About the role

We are seeking a Part-Time Retail Sales Associate to join our team in the Campus Martius area of Downtown Detroit. This role offers 20-24 hours per week, with store hours Tuesday through Thursday from 9:00 AM to 5:00 PM.

Pay

$18 per hour

Responsibilities

• Greet customers, assess their needs, and provide assistance in product selection.
• Promote and sell products, meeting or exceeding sales targets.
• Maintain up-to-date product knowledge, including features, promotions, and inventory.
• Help maintain an organized and visually appealing store layout through visual merchandising.
• Process transactions accurately using point-of-sale systems, including handling returns and exchanges.
• Assist with restocking shelves, organizing merchandise, and managing inventory levels.
• Address customer inquiries and resolve complaints in a professional manner.
• Work closely with team members to achieve store goals and collaborate on strategies to enhance the shopping experience.
• Operate and transact quickly and accurately, especially during peak hours.
• Develop customer relationships, understand their needs, and solve issues.
• Streamline the transaction and shopping process for ease and customer satisfaction.
• Support occasional events at the client site and annual inventory, which may be outside of normal working hours.
• Restock, re-fold, and organize the storage room and sales floor.
• Work within the culture and ruleset of the client’s campus, adhering to brand guidelines and marketing initiatives.
• Keep internal teams updated with any new client initiatives.

Requirements

• High school diploma or equivalent.
• Some retail experience preferred.
• Strong communication and interpersonal skills.
• Basic math skills and ability to work in a fast-paced environment.
• Experience with point-of-sale equipment, cash management, and balancing a register.
• Visual merchandising experience to create effective item displays.
• Cheerful, courteous, and helpful attitude with all customers.
• Excellent problem-solving skills and ability to think creatively.
• Effective listening and questioning skills to assist customers in finding the right products.
• Ability to learn and convey product features and pricing for a wide variety of items.
• Must be 18 years or older.
• Reliable transportation.

Schedule

Tuesday through Thursday, 9:00 AM – 5:00 PM (20-24 hours per week).