Retail Sales Associate - Paint, Plumbing, Electric, & Tools

Essential Duties And Responsibilities

• Greet customers, determine their needs/wants, and recommend merchandise
• Advises customers on utilization and care of merchandise, as needed.
• Answer any customer questions or concerns in a prompt and friendly manner
• Stock and recover merchandise
• Keep work area clean and organized
• Operate pallet jacks and forklifts, as needed
• Ensure proper signage is in place throughout assigned department
• Create special orders, as needed
• Safety awareness of anything in store that may be hazard to employees or customers
• Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
• Bring in carts from outside

Requirements & Qualifications

• Must have a friendly and outgoing personality
• Must possess strong work ethic and interpersonal skills
• Must have basic computer skills
• Ability to work a flexible schedule and all hours the store is open
• Must be able to effectively communicate with customers, in-person and over the phone
• Must be able to multi-task
• Must maintain a pleasant and calm disposition under stress
• Must understand and follow oral and written instructions
• Must demonstrate initiative and effective problem-solving skills within the scope of the position