Retail Sales Associate - Oxford Galleria II

About the role

We’re looking for a Brand Associate to bring our brand to life for our customers. Your responsibilities include:

• Treating all customers and employees with respect and contributing to a positive work environment.
• Promoting loyalty by educating customers about our loyalty programs.
• Suggestive selling to engage and connect with customers.
• Enhancing customer experience through all omnichannel offerings.
• Supporting sales floor, fitting room, cash wrap, and back of house activities.
• Maintaining a neat, clean, and organized work center.
• Handling customer interactions and potential issues with courtesy and professionalism.
• Executing operational processes effectively and efficiently.

Requirements

To succeed in this role, you should:

• Be a good communicator with the ability to interact effectively with customers and your team.
• Have a customer-focused service orientation both on and off the sales floor.
• Be passionate about retail and thrive in a fast-paced environment.
• Be a problem solver with a focus on continuous improvement, open to feedback, and ready to take action.
• Be willing to work flexible schedules, including holidays, evenings, overnight, and weekends.
• Able to use retail technology.
• Able to navigate the sales floor, stockroom, and office and lift up to 30 lbs.

Qualifications

Preferred qualifications include:

• Experience in retail or a related field.
• Knowledge of retail technology.
• Ability to work independently and as part of a team.

Skills

Key skills for this position include:

• Excellent communication skills.
• Customer service orientation.
• Problem-solving abilities.
• Flexibility and adaptability.
• Use of retail technology.

Benefits

At Old Navy, we offer:

• A merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
• A one-of-a-kind Paid Time Off plan in the industry.
• Volunteering opportunities at a charity of your choice.
• An extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• An employee stock purchase plan.
• Medical, dental, vision, and life insurance.

Pay

The salary range for this position is $15.00 - $17.00 per hour.

Schedule

This position offers flexible scheduling, including holidays, evenings, overnight, and weekends.