Retail Sales Associate (Outfitter)
About the Company
We believe Running Changes Everything. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. We pride ourselves on having an inclusive environment and delivering unmatched service when outfitting every customer. We run together to solve problems, reach goals, encourage others, and champion our brand.
About the Role
As an Outfitter, you are the heart and sole of our brand experience. Every day, you have the opportunity to equip customers with the gear and support they need to cross their next finish line. You’ll go above and beyond to serve our customers and communities with care, passion, and expertise. You’ll be part of a dynamic team that builds lasting relationships with customers, vendors, and peers by actively listening, offering personalized solutions, and outfitting each individual for their fitness journey.
Responsibilities
- Deliver personalized service to help customers reach their fitness goals.
- Recommend and fit footwear, apparel, and gear tailored to individual needs.
- Create a welcoming and inclusive in-store environment.
- Build meaningful relationships with customers, teammates, and vendor partners.
- Stay current on product features, benefits, and trends.
- Support events, group runs, and training programs that build community.
- Contribute to store goals and support operations like merchandising and inventory.
Requirements
- Passionate, positive, and proactive.
- Flexible and available to work days, evenings, weekends, and holidays.
- Experienced in customer-facing roles (preferred).
- Excellent communication skills and a standout colleague.
- Motivated to learn, adapt, and go the extra mile.
- Capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting.
Benefits
- 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
- Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
- Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions.
- Community Engagement: Get involved in local outreach and service initiatives.
- Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
- Full-Time Benefits: Employees working 30+ hours per week can explore healthcare, wellness, and more.
- Part-Time Benefits: Employees working 15–29 hours per week can explore healthcare, wellness, and more.
Why Join Us
- Meaningful Work: Help people move with purpose and make a positive impact on your community.
- Growth Opportunities: Commitment to your personal and professional development with robust training and career paths.
- Team-Centric Culture: A passionate, supportive group that thrives on collaboration and celebrates wins together.
- Authenticity: Be yourself. We value varied perspectives, experiences, and the unique strengths each team member brings.