Retail Sales Associate (Outfitter)

About the role

As an Outfitter, you are the heart and sole of our brand experience. Every day, you have the opportunity to equip customers with the gear and support they need to cross their next finish line — wherever their journey takes them.

In this role, you go above and beyond to serve our customers and communities with care, passion, and expertise. You’ll be part of a dynamic team that builds lasting relationships with customers, vendors, and peers by actively listening, offering personalized solutions, and outfitting each individual with everything they need to start, continue, or elevate their fitness journey.

Responsibilities

• Create memorable, impactful customer experiences by delivering personalized service to help customers reach their fitness goals.
• Recommend and fit footwear, apparel, and gear tailored to individual needs.
• Create a welcoming and inclusive in-store environment.
• Build meaningful relationships with customers, teammates, and vendor partners.
• Stay current on product features, benefits, and trends.
• Support events, group runs, and training programs that build community.
• Contribute to store goals and support operations like merchandising and inventory.

Requirements

• Passionate, positive, and proactive.
• Flexible and available to work days, evenings, weekends, and holidays.
• Experienced in customer-facing roles (preferred).
• Excellent communicators and standout colleagues.
• Motivated to learn, adapt, and go the extra mile.
• Capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting.

Qualifications

• Passion for running and fitness.
• Strong interpersonal skills.
• Ability to lift and carry up to 25 lbs.
• Knowledge of retail sales and customer service.

Skills

• Customer service skills.
• Product knowledge.
• Communication skills.
• Problem-solving skills.

Benefits

"Great People Deserve Great Perks & Benefits"

• 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
• Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
• Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
• Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
• Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.

Pay

$15.50/hr

Schedule

Full Time Benefits: Employees working 30+ hours per week can explore our benefits summary for details on healthcare, wellness, and more.

Part-Time Benefits: Employees working 15–29 hours per week can explore our benefits summary for details on healthcare, wellness, and more.