Retail Sales Associate- Miracle Mile

Job Overview

We are seeking Sales Associates to join our team. This role involves contributing to overall salesmanship and customer experience within our stores. Key responsibilities include exceeding customer expectations by listening to customer needs, finding products that meet those needs, providing in-depth product information, and closing the sale.

What You Will Achieve

• Greet customers, engage in friendly conversations, and ask about their shopping needs.
• Subject matter expert on POP MART core business information including POP MART's characters information, products, and company history.
• Offer customers product recommendations and provide information to help them make product-related decisions.
• Use the cash register to ring up customer transactions.
• Support on product shipment deliveries and organize stockroom.
• Maintain a clean, organized, and safe store environment for customers, employees, and store products.
• Drive sales of company key products such as Blind boxes, MEGA, and accessories.

What You Will Need

• 1+ year of retail customer-facing experience.
• Confident and comfortable engaging customers to deliver great customer experience.
• Able to speak or understand multiple languages (a plus).
• Must be at least 18 years of age.

What We Offer

• Market-competitive packages.
• Opportunities to learn and lead.
• Career development.
• POP MART is committed to equal pay initiatives and does not ask candidates for their current or past salary.
• Equal Opportunity Employer.