Retail Sales Associate (Latham, NY)

About the role

Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Responsibilities

• Help both your customers and your store win
• Multitask on cashier, sales, and merchandising responsibilities
• Respond quickly and resourcefully to customer requests and concerns
• Create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Handle returns and online pick-ups
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Qualifications

• Able to work a flexible schedule based on the store's needs
• Must be able to and want to engage with customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred qualifications

• Customer service or cashier experience in a retail environment (preferred but not required)

Benefits

• Flexible part time hours
• Generous paid time off
• Weekly pay
• Career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance

Compensation based on qualifications and experience. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes. Staples does not sponsor applicants for work visas for this position.