Retail Sales Associate, Laguna Niguel, #516

About the role

Deliver an excellent customer experience while performing duties such as cashiering, sales floor merchandising, replenishment, receiving, and e-commerce fulfillment.

Responsibilities

• Model company values in all actions, communication, and decision-making.
• Maintain store standards by assisting with stocking, merchandising, e-commerce operations, recovering store cleanliness, and completing operational projects/tasks.
• Perform any other duties as directed by management.
• Consistently create a positive customer experience through sales and customer service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge and BevMo! training to make product recommendations.
• Provide customers with solutions, such as product substitutions or special ordering.
• Pick and pack items per order for dispatch to customers.
• Ensure accuracy of items picked and packed.
• Clean and organize warehouse.

Requirements

• Must be 21 years of age.
• Retail, e-commerce, or warehouse experience is preferred.

Skills

• Communication: Provide concise, direct, and unambiguous information. Ensure the receiver understands the message and actively listen to others.
• Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, and providing feedback.
• Process Management: Contribute to making workflows more effective, efficient, and adaptable to change.
• Collaboration and Teamwork: Work interdependently to achieve mutual goals, subordinating individual aims for collective success.

Benefits

• Medical, Dental, and Vision Insurance (for full-time employees).
• 401(k) Retirement Savings Plan.
• 25% employee discount & FAM Membership.
• Vacation and Sick Time for eligible employees.
• EAP through AllOne Health (formerly Carebridge).

Pay

Compensation is based on market pricing and may vary by location. The pay rate for Laguna Niguel, CA is $16.90 per hour. Starting pay is determined by job-related skills, experience, qualifications, work location, and market conditions.