Retail Sales Associate - La Jolla

About the role

As the welcoming face of our retail boutique in La Jolla, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso.

Responsibilities

• Share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
• Create a memorable experience for customers, making them feel valued and eager to return.
• Understand customer needs and recommend personalized coffee and machine solutions.
• Offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
• Proactively support and collaborate with team members to create a cohesive and successful work environment.
• Maintain our elegant boutique environment, assist with shipments, arrange eye-catching displays, keep the coffee wall stocked, and ensure cleanliness.
• Undergo a training period that sets you up for success well beyond your first day.

Requirements

• Inherently a people person who thrives in a customer service environment.
• Enjoy working in a fast-paced environment, thinking on your feet, and adaptable to change.
• Punctual and available to work open and closing shifts, weekends, and holidays.
• Patience for day-to-day challenges and resourceful in troubleshooting on the spot.

Benefits

• Competitive pay plus quarterly bonuses for achieving team sales and service goals.
• Free Nespresso machine and coffee product allowance.
• 401k with company match.
• Educational reimbursement.
• Health and mental wellness programs.
• DE&I resource groups.
• Commuter benefits.
• Pet adoption reimbursement.
• Employee recognition program.
• Discounts at over 2,000 companies.

Pay

The approximate hourly pay for this position is $21. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.