Retail Sales Associate, Key Holder

About the role

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Qualifications

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Skills

• Self-driven and results-oriented
• Passionate about customer service
• Coaching team members to achieve their goals
• Able to work in a fast-paced environment

Pay

• Base hourly wage range: $16.00 per hour to $19.65 per hour
• Commission potential: 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable
• Quarterly bonus based on overall store sales (eligible for all associates)