Retail Sales Associate (Home Furnishings)

About the role

Join our Outlet team, where your passion for teamwork, operational excellence, and hands-on problem solving will shine. Step into a role that keeps you active, engaged, and at the center of our weekend operations — ensuring our space is safe, organized, and beautifully prepared for our customers.

Responsibilities

• Safely unload weekly semi-trailers, including handling the heaviest pieces
• Use proper equipment and safe lifting techniques; forklift certification provided
• Partner closely with warehouse teams to ensure smooth product flow on weekdays and weekends
• Relocate, stage, and prepare products for the Outlet showroom
• Support assembly, repairs, and tool-based tasks
• Finalize merchandising for Saturday’s opening, including tagging, cleaning, and organization
• Maintain a clean, safe, and efficient back-of-house environment
• Guide and support product handlers and casual staff in daily workflow
• Jump in physically as needed to keep operations moving
• Aid in hiring, onboarding, and training new team members
• Support team morale and model professionalism in communication and behavior
• Conduct monthly facility and equipment checks
• Identify issues and propose solutions with an “owner mindset”
• Act as a safety leader for the team
• Support SAP backroom functions and inventory-related tasks
• Contribute to operational improvements and process updates
• During weekend shifts, assist customers and support the Outlet team
• Create a welcoming, efficient, and customer-ready environment

Qualifications

• 3+ years of experience in roles involving related skills and responsibilities
• Experience supporting or leading others in a team environment
• Strong communication skills and a professional, natural communication style
• Ability to lift 75–100 pounds independently throughout the day
• Pass a physical abilities test related to the role
• Experience with Microsoft Office; comfort learning new systems (SAP experience a plus)
• Understanding of safe working habits and commitment to safety leadership

Benefits

We offer a competitive salary of $53,000 - $58,000 / year ($25.48 - $27.88/ hour), with occasional paid overtime. Our salary is guaranteed. We also offer benefits to help you thrive in every aspect of life, including three weeks of paid vacation, a generous 401(k) match, profit-sharing, and more. As a 100% employee-owned company, staff members working 1,000 hours or more in a 12-month period are eligible to participate in our Employee Stock Ownership Plan (ESOP).

What We Offer

Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. To learn more about our company, please visit www.roomandboard.com.

Equal Opportunity Employer

Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status.

Application Information

The position will remain open until filled; there is no specified deadline. To apply, please visit www.roomandboard.com/careers.