Jobs · Customer Service · California

Retail Sales Associate - Guest Experience Specialist (Armenian Speaking A Plus)

Bob's Discount Furniture · Burbank, CA · 4 wk ago
Customer ServiceFull-time

About the role

Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended!

Key Skills For Success

  • Demonstrate strengths in customer engagement and active listening
  • Showcase relationship building and client follow-up skills
  • Develop consultative selling and product knowledge
  • Collaborate effectively within a team
  • Communicate clearly and adapt to retail schedules and high-energy environments
  • Utilize digital tools and point-of-sale systems
  • Manage organizational skills and time efficiently
  • Solve problems and align with goal orientation

Preferred Competencies & Skills

  • Previous retail or commission-based sales experience
  • Bilingual communication skills
  • A passion for home design and interior décor
  • Experience with customer relationship management tools or systems

Who We Are

We are a leading omni-channel furniture retailer with over 200 stores. At Bob’s, we value skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. We invest in your growth, well-being, and career advancement through benefits such as medical, dental, and vision coverage, employer-paid and voluntary life insurance, 401(k) profit sharing plan with generous match, paid time off, and professional development opportunities.

How We Will Support Your Success

  • Hourly advance / draw vs. commission pay structure
  • Medical, Dental, and Vision coverage
  • Employer-paid and voluntary Life Insurance options
  • 401(k) Profit Sharing Plan with generous match
  • Paid time off including vacation, sick days, holidays, and your birthday!
  • Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
  • Exclusive Employee Discounts
  • Flexible retail schedules including evenings, weekends, and holidays
  • Tuition reimbursement and professional development opportunities

Culture & Core Values

We believe in fostering a positive, inclusive, and skill-driven work environment guided by our core values: Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun. We are committed to creating a place as diverse as the communities we serve.

Minimum Qualifications

  • Energetic and self-motivated with strong interpersonal skills
  • Basic computer proficiency
  • At least 18 years old to be considered for employment with Bob’s
  • Ability to work a flexible retail schedule, including weekends and holidays
  • Ability to stand for long periods and move throughout the showroom
  • Must be able to lift and move up to 50 lbs as needed

Expected Base Pay

Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay: $16.90 - advance against commission

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