Retail Sales Associate FT

Join our community of food people! The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter.

About the role

As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service while modeling this behavior in all aspects of job performance. During a shift, you may be assigned to any of our departments based on customer or business needs, including:

• Front end of the store: selling merchandise and assisting customers through checkout
• Sales floor: working in Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply departments, replenishing freight, and rotating product
• Assisting during special store events such as Vendor Fairs, sales floor resets, and inventory processes

Responsibilities

• Front End:
  • Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing customer relationships
  • Perform sales and cash functions in the POS accurately, including scanning merchandise, weighing products, and handling unscannable items
  • Ensure each item’s barcode is accurately reflected in the system and report discrepancies to leadership
  • Perform cart-to-cart transfer of products at checkout, inspecting for tampering
  • Verify cart contents vs. purchases as customers leave the store
  • Perform store opening and/or closing functions at the front end based on assigned shift
• Sales Floor and Stocking:
  • Increase sales and manage shrinkage while assisting customers in finding products and services
  • Receive inventory shipments, stock shelves neatly, and ensure proper product rotation and quality audits
  • Report low stock levels to store management and ensure all merchandise is properly labeled
  • Replenish sales floor daily by down stocking freight from top stock, following FIFO (First In, First Out)
  • Use reach trucks and pallet jacks for product movement and stocking
  • Assist with price changes as directed by leadership and participate in inventory and cycle count processes
• Customer Courtesy:
  • Maintain a clean, safe, and well-maintained facility for staff and customers
  • Notify store management of safety issues and correct them if possible
  • Clean sales floor, front end, restrooms, parking lot, and store entry area
  • Gather carts from the parking lot and ensure they are clean and operable
• Perform other duties as assigned or required by Store Management

Requirements

• Minimum 6–12 months of retail cashier and/or stocking experience
• One year of retail selling and/or customer service experience preferred
• Desire and ability to deliver exceptional customer service
• Adaptability and willingness to assist other employees to accomplish tasks
• Good common sense, logical thinking, and basic mathematical aptitude
• Self-motivated with the ability to multi-task, prioritize, and work independently or within a team
• Flexible schedule, including holidays and weekends
• Basic computer skills, cash handling experience, and proficiency with general office equipment
• High School Diploma or equivalent work experience

Physical Qualifications

The role requires the following physical activities:

• Standing: Continuously
• Walking: Continuously
• Sitting: Occasionally
• Lifting:
  • 1–10 lbs: Continuously
  • 11–20 lbs: Continuously
  • 21–50 lbs: Continuously
  • 51–100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Carrying:
  • 1–10 lbs: Continuously
  • 11–20 lbs: Continuously
  • 21–50 lbs: Continuously
  • 51–100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Pushing/Pulling (e.g., hand trucks, gates, straps, ramps): Frequently
• Climbing/Balancing (e.g., in/out of trucks, on/off ramps, stairs): Frequently
• Stooping/Squatting: Frequently
• Kneeling: Occasionally
• Bending: Frequently
• Reaching above shoulder: Frequently
• Twisting: Frequently
• Grasping objects (e.g., hand trucks, boxes, steering wheel): Continuously
• Manipulating objects (e.g., boxes, dolly, paperwork, truck gate): Continuously
• Manual dexterity (e.g., typing, using office machines): Frequently

Work is performed in a retail store setting, open to the public, with exposure to outside weather conditions. The noise level is usually moderate. Work surfaces may include ladders or elevated surfaces, and temperatures range from -10 to 85 degrees.

Pay

Starting pay: $17.49 per hour. Compensation depends on relevant experience, education, skills, function, and geographic location, with an expected base rate between $13–$21 per hour.

Schedule

• Full-time (30–40 hours per week)
• Weekends and holidays required
• Benefits starting on Day 1
• Overtime compensation may be available

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance

For more details, visit US Foods Benefits.