Retail Sales Associate - Broadmoor Town Center

About the role

We’re looking for a Brand Associate to bring our brand to life for our customers. You’ll be responsible for engaging and connecting with customers by providing excellent customer service, educating them about our products, and inspiring their wardrobe choices.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Requirements

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Qualifications

While not specified, we believe a high school diploma or equivalent is preferred, along with relevant experience in retail or a related field. Previous experience in customer service is a plus.

Skills

• Excellent communication skills
• Customer service orientation
• Ability to multitask and prioritize tasks
• Knowledge of retail operations and technology

Benefits

This position offers a competitive hourly range of $15.20 - $16.00, with employee pay varying based on qualifications, experience, and other factors. We also provide:

• A merchandise discount for our brands
• A one-of-a-kind Paid Time Off plan
• An extensive 401(k) plan with company matching
• An employee stock purchase plan
• Medical, dental, vision and life insurance

Pay

The hourly rate is $15.20 - $16.00.

Schedule

The schedule is flexible and may include holiday, evening, overnight, and weekend shifts.