Retail Sales Associate

About the role

The Front End Specialist assists customers and helps to maintain the store appearance. The Front End Specialist is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on the front-end of store operations.

The job title used in this posting may differ from Ollie’s internal job title to better align with industry standards; the official title assigned upon hire will reflect Ollie’s internal job classification structure (Internal Job Title: Front End Specialist).

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front-end.
• Accurately and efficiently operate the register, approve refunds for other Associates, and assist with training new Associates.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Qualifications

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Physical requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401K with generous company match and immediate vesting.
• Strong career growth and talent development culture.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Core values

• Be a Team Player – Associates are expected to be supportive and work together.
• Be Caring – Treat others with courtesy, dignity, and respect.
• Be Value Obsessed – Live the “good stuff cheap” mindset.
• Be Committed – Operate with grit, passion, tenacity, and action.
• Be Growing – Get better every day.
• Be Real – Be honest, transparent, genuine, trustworthy, and sincere.