Retail Sales Associate

About the role

At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. As a full-time Verizon Retail Sales Associate, you’ll grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.

Responsibilities

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network
• Learn and uncover customers' needs by creating connections and asking the right questions
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory
• Grow your customer base by placing outbound calls and sending text messages to current Verizon customers interested in products and services
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events

Pay

Base pay ranges from $16.00 to $21.00 per hour, plus up to $18,000 per year in individual-based commissions for hitting all sales goals. Top performers who exceed goals can earn an additional $14,500 or more in commissions, bringing total annual earnings to $65,000–$75,500+. Compensation varies by geography, hours worked, and performance.

Benefits

• Best-in-class medical, dental, and vision coverage starting day one
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both
• Sales recognition programs awarding top performers with all-inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents (when paired with short-term disability, may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8,000 per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel, and more

Requirements

• High school diploma or GED
• One or more years of relevant experience (demonstrated through work experience and/or military experience)
• Willingness to work evenings, weekends, and holidays (schedule provided four weeks in advance)
• Openness to pick up additional shifts during peak periods (typically summer months, November through December, and peak vacation periods)

Preferred qualifications

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

Schedule & work arrangement

This is a worksite-based role requiring onsite presence at a defined location. Scheduled weekly hours: 40.