Retail Sales Associate - Asbury Plaza

About the role

We’re looking for a Brand Associate who can engage and connect with our customers, providing excellent service and education to build brand loyalty.

Responsibilities

• Treat all customers and employees with respect and maintain a positive work environment.
• Promote loyalty through participation in our loyalty programs.
• Engage with customers to drive sales and service using suggestive selling techniques.
• Enhance customer experience through all omnichannel offerings.
• Support sales floor, fitting room, cash wrap, and back of house operations as needed.
• Maintain a neat and organized work area.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Requirements

• A good communicator with strong interpersonal skills.
• Customer-focused service provider both on and off the sales floor.
• Passionate about retail and comfortable in a fast-paced environment.
• Able to solve problems and continuously improve processes.
• Able to work flexible schedules, including evenings, weekends, and holidays.
• Familiarity with retail technology.
• Able to move around the sales floor, stockroom, and office and lift up to 30 lbs.

Qualifications

• High school diploma or equivalent.
• Experience in retail or customer service preferred.

Skills

• Excellent communication skills.
• Knowledge of product and ability to educate customers.
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong organizational and multitasking skills.

Benefits

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Volunteer time off each month to support a charity of your choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.

Pay

Compensation is commensurate with experience.

Schedule

Flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.