Retail Sales Associate @ American Fork, UT 10/1/2026

Responsibilities

• Answer phones – communicate pleasantly, empathetically, and efficiently with difficult situations.
• Assist customers on the showroom floor – answer inventory questions, especially regarding hot tubs and pool tables.
• Write up work orders and perform data entry in spreadsheets.
• Schedule delivery crews and communicate with headquarters.
• Multitask, prioritize, and manage time effectively.
• Set up the till each morning.
• Check voicemail at the start of the day and relay messages to appropriate departments.
• Process transactions at the cashier’s desk for carry‑out items.
• Assist customers (as described above).
• Make sales.
• Send customer paperwork to headquarters for delivery or service.
• Confirm scheduled deliveries on the calendar.
• Help with product location and store inventory.
• Keep the cash wrap desk, showroom, bathrooms, and back stock organized and clean.
• Follow the cleaning chart for daily, weekly, and monthly duties.
• Check voicemail at the end of the day.
• Count the till and prepare the daily deposit; if the manager is unavailable for the night deposit drop‑off, take the deposit to Central Bank.

Retail sales associates are responsible for maintaining the store’s clean and organized appearance, setting up product displays, restocking items, correcting product pricing as needed, and assisting customers with checkout. They are also there to help hit sales targets month over month.