Retail Sales Associate - 2617

Responsibilities

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• PARTNERS WITH ALL EMPLOYEES TO CREATE A POSITIVE AND MEMORABLE CUSTOMER EXPERIENCE.
• SUCCESSFULLY COMPLETES THE ASSIGNED TRAINING.
• OTHER RELATED DUTIES, AS ASSIGNED.

Requirements

• MUST BE WILLING AND ABLE TO LIFT/CARRY UP TO 50 POUNDS.
• MUST BE WILLING AND ABLE TO PERFORM DUTIES AND TASKS FOR EXTENDED PERIODS OF TIME (IN ACCORDANCE WITH FEDERAL, STATE, LOCAL LAW), SOME OF WHICH INCLUDE, BUT ARE NOT LIMITED TO, STANDING, STOOPING, WALKING, CLIMBING, PUSHING, PULLING, AND LIFTING.
• ABILITY TO WORK WITH FIREARMS AND TO BECOME FIREARMS CERTIFIED.
• EMPLOYEES MAY BE ASKED TO ASSIST A CUSTOMER ON THE EXTERIOR OF THE BUILDING (WITHIN OUR PARKING LOCS AND/OR PROPERTY BOUNDARIES) OR TO RETRIEVE PRODUCTS STORED IN EXTERIOR STORAGE BUILDINGS OR OTHER AREAS.
• MINIMUM AGE: 18 YEARS OLD.
• HIGH SCHOOL DIPLOMA, GED, OR EQUIVALENT EXPERIENCE.
• STRONG DESIRE TO WORK, SERVE CUSTOMERS, WORK WITH PEOPLE, AND BE TEAM-ORIENTED.
• ABILITY TO MULTI-TASK IN A FAST-PACED ENVIRONMENT.
• Able to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• MUST HAVE THE ABILITY TO WORK A FLEXIBLE RETAIL SCHEDULE BASED ON BUSINESS NEEDS, INCLUDING WEEKENDS AND HOLIDAYS.
• COMPETENT IN USING POINT-OF-SALE (POS) SYSTEMS AND COMMON OFFICE MACHINES.

Qualifications

• MINIMUM REQUIREMENTS: HIGH SCHOOL DIPLOMA, GED, OR EQUIVALENT EXPERIENCE.
• STRONG DESIRE TO WORK, SERVE CUSTOMERS, WORK WITH PEOPLE, AND BE TEAM-ORIENTED.
• ABILITY TO MULTI-TASK IN A FAST-PACED ENVIRONMENT.
• Able to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• MUST HAVE THE ABILITY TO WORK A FLEXIBLE RETAIL SCHEDULE BASED ON BUSINESS NEEDS, INCLUDING WEEKENDS AND HOLIDAYS.
• COMPETENT IN USING POINT-OF-SALE (POS) SYSTEMS AND COMMON OFFICE MACHINES.

Skills

• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Knowledge of financial products and services.
• Basic computer literacy and proficiency with point-of-sale systems.
• Ability to handle cash and negotiable items.
• Effective communication skills.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Comprehensive medical, dental, vision, life, and supplemental insurance.
• The best working hours in the business, with most stores open at 9AM and closing at 6PM, and many stores closed on Sundays.
• Earned Wage Access* program available to all employees on the second (2nd) day of employment.
• Ability to earn unlimited commission above your hourly base rate.
• VACATION: One week of paid vacation after completing six months of active, full-time service, with additional weeks granted after one and two years of employment.
• SICK/PERSONAL: Eight hours of sick/personal leave after six months of employment, with additional hours granted each anniversary thereafter.
• Employee discounts available on the first day of active employment.
• Tuition reimbursement with FirstCash Education (up to $2,000 per year).
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
• Access to the FirstCash Pet Insurance program.

Pay

$14.00 to $15.00 per hour, plus potential commission based on productivity.

Schedule

Flexible retail schedule based on business needs, including weekends and holidays.