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Jobs · Business Development · Texas

Retail Sales Assistant - Keyholder

The Works Stores Ltd · Kirby, TX · 2 days ago
Business DevelopmentPart-time

The perks of working at The Works

  • 25% colleague discount

  • Exclusive double discount days with MyWorks

  • Family-friendly leave including enhanced maternity, paternity, and adoption pay

  • 28 days holiday, or 33 days including bank holidays for Deputy and Store Managers

  • Can-Do Academy for further training and development

  • Stream for early access to 50% of your wages as you earn them

  • Share Scheme for an Employee Assistance Programme

  • Healthcare Cash Plan for supporting everyday healthcare costs

  • Long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving

Your mission as a Sales Assistant

  • Deliver friendly, knowledgeable, and efficient service to every customer

  • Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment

  • Operate tills accurately and handle transactions with care

  • Support with deliveries, stockroom organization, and product availability

  • Follow all operational procedures, including health & safety and loss prevention

  • Work collaboratively with your team to meet store targets and KPIs

  • Stay informed about promotions, products, and services to help customers make informed choices

  • Be a brand ambassador—positive, professional, and passionate about what we do

Skills and Behaviours

  • A passion for delivering great customer service

  • Strong communication and interpersonal skills

  • A team player with a positive, can-do attitude

  • Reliable, punctual, and flexible to work varied shifts

  • Comfortable using tills and handling cash

  • Previous experience in customer service or hospitality role

  • Experience in a fast-paced, high-volume environment

Keyholder Responsibilities

  • Opening and closing the store

  • Cashing up

  • Carrying out management responsibilities

Promoting diversity, inclusion, and applying reasonable adjustments

We are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this.

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