Retail Recruiting Dialer

About the role

The Retail Sales Recruiting Dialer is an entry-level role designed for individuals who want to start a career with Union Home Mortgage. The primary responsibility is making outbound calls to prospective Loan Officers and scheduling introductory conversations with Regional Managers and other recruiting leaders.

Responsibilities

• Make outbound calls to prospective Loan Officer candidates from company-provided lists.
• Introduce candidates to Union Home Mortgage and generate interest in career opportunities.
• Qualify candidates using basic recruiting criteria and company guidelines.
• Schedule introductory meetings between interested candidates and Regional Managers or recruiting leaders.
• Accurately document call activity, notes, and scheduled appointments in the recruiting CRM.
• Conduct timely follow-up with prospective candidates.
• Meet established daily, weekly, and monthly activity goals, including calls made, conversations held, and appointments scheduled.
• Maintain a professional and positive representation of the company in all candidate interactions.
• Ensure compliance with Company policies and procedures.

Qualifications

• High school or equivalent; college preferred.
• Previous customer service, sales, call center, appointment-setting, or recruiting experience is helpful but not required.
• Mortgage industry knowledge is helpful but not required.

Skills

• Strong verbal communication skills.
• Comfortable making a high volume of outbound phone calls.
• Self-motivated with a strong work ethic.
• Skilled at multi‑tasking and keeping organized.
• Excellent customer service skills.
• Able to work in a fast‑paced environment with deadlines.
• Proficiency with Microsoft Office.
• Ability to present in a professional manner.