Retail Project Manager

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

About the role

The Retail Project Manager leads retail construction and facilities programs across the portfolio. This role is responsible for delivering high-quality store environments, managing end-to-end construction operations, and building a long-term Facilities strategy that optimizes performance, reduces costs, and enhances store reliability. The Retail Project Manager drives continuous improvement, ensures on-time/on-budget delivery, and partners closely with Real Estate, Design, Operations, and Facilities teams to support the company’s retail growth, operational excellence, and brand integrity.

Responsibilities

Construction Project Leadership

• Oversees the planning, execution, and delivery of projects—ensuring timelines, budgets, scope, and resources are effectively managed while coordinating cross-functional teams and communicating progress to stakeholders.
• Lead all phases of construction—including estimating, bidding, scheduling, contract negotiation, value engineering, and project closeout—for new store builds and remodels.
• Develop conceptual budgets and schedules for Real Estate feasibility assessments. Refine budgets and schedules for Real Estate committee approvals.
• Review landlord work letters and coordinate landlord communication for site-specific requirements.
• Collaborate with Purchasing on sourcing and managing vendors, materials, and FOIC/FOIO components.
• Lead cross-functional alignment with Real Estate, Design, Visual Merchandising, Operations, and Facilities to ensure project success.
• Build strong relationships with Region leadership and field teams to communicate project updates and drive store milestones.
• Manage project schedules aligned to the Store Development roadmap.
• Oversee jobsite progress through field visits, schedule reviews, and quality audits to ensure timely and accurate execution.
• Administer construction budgets, including forecasting and change order management.
• Review drawings at each milestone for constructability and accuracy; work with architects to resolve issues.
• Facilitate swift resolution of design and construction conflicts throughout the project lifecycle.
• Ensure seamless store turnover to Retail Operations, including system orientation and walkthroughs.
• Maintain involvement during the first 30 days post-opening to validate system performance and support warranty issue resolution.
• Partner and support local Facilities teams in identifying and executing warranty repairs and general maintenance.
• Drive timely closeout, project documentation, and tenant allowance recovery.
• Build and maintain strong relationships with General Contractors and vendors to meet cost, schedule, and quality expectations.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Facilities Strategy & Program Leadership

• Provide leadership, direction, and oversight for Retail Facilities operations, ensuring stores remain safe, functional, and aligned with brand standards.
• Drive and support Facilities maintenance programs that reduce ticket resolution time, improve service levels, and lower operating costs.
• Partner with Facility Managers to streamline workflows, optimize vendor performance, and ensure rapid response to store needs.
• Introduce new technologies, systems, and tools that enhance Facilities efficiency and visibility.
• Develop and maintain Facilities dashboards, reporting, and KPIs to proactively monitor performance and identify improvement opportunities.
• Analyze Facilities industry trends and best practices to strengthen programs and inform long-term planning.
• Collaborate with key stakeholders to coordinate Facilities initiatives with ongoing construction and remodel activity.

Strategy, Prototyping & Process Improvement

• Partner with Store Design on prototype development, design evolutions, and field-driven feedback loops.
• Conduct biannual reviews of RFIs and change orders to identify trends and implement design and construction improvements.
• Identify and implement value-engineering opportunities that maintain brand integrity while reducing costs.
• Support Design with permitting coordination and design-related field insights.

Key Interfaces

• General Contractors: Bid management, contract administration, progress oversight, cost compliance, and resolution of site issues.
• Landlords & Regulatory Agencies: Manage reviews, approvals, and issues related to construction and project completion.
• Creative Services & Design: Support prototype development, estimating, and value engineering.
• Retail Operations & Loss Prevention: Ensure operational readiness and alignment on store openings.
• Purchasing/Sourcing: Provide detailed material takeoffs and support sourcing of non-standard items.
• Regional Leadership: Communicate weekly progress, align on program objectives, and support new store and remodel pipeline.
• Facility Managers: Provide ongoing support, strategic direction, and issue resolution across field Facilities teams.

Requirements

• Expertise in retail construction, interior buildouts, and multi-site project delivery.
• Strong understanding of Facilities Management operations and emerging industry technologies.
• Proven ability to lead multidisciplinary teams across a decentralized environment.
• Ability to read and interpret construction drawings, schedules, and cost reports.
• Strong understanding of construction budgeting and estimating.
• Proficiency in construction and project management software (Procore and Smartsheet preferred).
• Expertise in the Microsoft Office suite: PowerPoint, Excel, Word.
• Strong communication, negotiation, documentation, and decision-making skills.
• Ability to manage multiple concurrent projects in a fast-paced, deadline-driven environment.
• Ability to travel approximately 50%.

Qualifications

• Bachelor’s degree in Construction Management or related field preferred.
• 7–10+ years of construction project leadership experience in a retail or multi-site environment.
• Fluency reading and interpreting construction documents.
• Experience overseeing Facilities programs and implementing Facilities strategies.
• Prior experience as an owner’s representative strongly preferred.

Benefits

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance, and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially, and emotionally through the big milestones and in your everyday life.