Retail Point of Sale/Guest Services Representative

Key Responsibilities

• Exceed guests’ expectations by offering positive, personalized sales and service.
• Engage guests at point of sale with product and service insights, selection, and financing options.
• Ensure that point of sale function is consistent, correct, and that all relevant information and documents are shared with every guest.
• Perform reconciliation of daily receipts and preparation of daily deposit.
• Audit POS transactions to ensure that all business and operational rules are followed.
• Increase brand awareness and guest base through direct sales, relationship building, and marketing events.
• Work collaboratively with team members to achieve goals and maintain James Free standards throughout store operations.
• Sure transactions, record keeping, inventory and reporting are performed consistently and in accordance with company guidelines.

Qualifications

• Excellent interpersonal skills and desire to deliver outstanding guest service.
• Skilled in building rapport and effectively managing guest relationships.
• Strong verbal and written communication skills.
• High level of internal motivation and desire to achieve goals with excellence.
• Desire to represent the James Free brand with professionalism and integrity.
• Strong attention to detail and organization skills.
• Proficiency in Microsoft Office software, PC applications and standard office equipment.
• 2- or 3-years’ experience in retail and POS preferred; experience in luxury retail, or diamond, jewelry & Swiss timepiece sales a plus.

Benefits

We Offer Competitive Compensation And Benefits.